Privacy Policy

At Cutflow, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or use our services.

Effective date: November 26, 2025

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you interact with our website. This includes:

Name and contact details when you fill out inquiry forms
Email address when you subscribe to our newsletter or request course information
Phone number if you choose to provide it for direct communication
Any additional information you include in messages sent through our contact forms
Course preferences and educational background when you enroll in our programs

Information Collected Automatically

When you visit our website, we automatically collect certain technical information:

Browser type and version
Operating system
IP address and general geographic location
Pages visited and time spent on each page
Referring website and search terms used to find our site
Device information including screen size and device type

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. For detailed information about our cookie practices, please review our Cookie Policy.

How We Use Your Information

We use the information we collect for the following purposes:

Course Inquiries and Enrollment

To respond to your questions about our courses, provide information about schedules and pricing, and facilitate the enrollment process.

Service Delivery

To deliver our educational services, communicate course updates, and provide necessary administrative information related to your enrollment.

Website Improvement

To analyze how visitors use our website, identify technical issues, and improve the overall user experience and functionality.

Marketing Communications

To send you information about our courses, workshops, and relevant updates if you have opted in to receive such communications.

Legal Compliance

To comply with applicable laws, respond to legal requests, and protect our rights and the safety of our users.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent when you voluntarily provide information through forms or opt into marketing communications
Contractual necessity when processing is required to deliver services you have requested
Legitimate interests in operating our business, improving our services, and maintaining website security
Legal obligations when we must process data to comply with applicable laws and regulations

How We Share Your Information

We do not sell your personal information. We may share your data with:

Service Providers: Third-party companies that help us operate our website, process payments, or deliver services on our behalf.

Analytics Providers: Services like Google Analytics that help us understand website usage patterns and visitor behavior.

Legal Requirements: When required by law or to protect our legal rights, we may disclose information to regulatory authorities or in legal proceedings.

All third parties we work with are required to maintain appropriate security measures and use your data only for the purposes we specify.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

Secure server infrastructure with encryption for data transmission
Regular security assessments and vulnerability testing
Access controls limiting who can view your personal data
Staff training on data protection and privacy practices
Secure backup procedures to prevent data loss

While we strive to protect your personal information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but continuously work to improve our protective measures.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy. Retention periods vary depending on the type of data:

Contact form inquiries: Retained for up to two years after our last communication
Student enrollment records: Retained for the duration of your enrollment plus seven years for legal and administrative purposes
Marketing communications preferences: Retained until you unsubscribe or request deletion
Website analytics data: Typically retained for 26 months in aggregated form

When data is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access

Request a copy of the personal information we hold about you and information about how we process it.

Right to Rectification

Request correction of inaccurate or incomplete personal information.

Right to Erasure

Request deletion of your personal data in certain circumstances, such as when it is no longer necessary for the purposes collected.

Right to Data Portability

Receive your personal data in a structured, commonly used format and transmit it to another controller.

Right to Object

Object to processing of your personal data for direct marketing purposes or when processing is based on legitimate interests.

Right to Withdraw Consent

Withdraw consent at any time where we rely on consent as the legal basis for processing your data.

To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within a reasonable timeframe as required by applicable law.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

Avoid filling out contact forms, account registrations, or any data-submitting features
Disable cookies through your browser settings (see our Cookie Policy for more details)
Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided above. We will process your request promptly in accordance with applicable data protection laws.

International Data Transfers

Our services are based in Japan. If you access our website from outside Japan, please be aware that your information may be transferred to, stored, and processed in Japan where our servers are located. We ensure appropriate safeguards are in place when transferring data internationally.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised effective date. We encourage you to review this policy regularly to stay informed about how we protect your information.

Cutflow